As we all continue to navigate through and adapt to this pandemic, Landmark Properties is aware that
On-Campus Housing Administrators and Greek Life Officials may need to de-densify existing housing to properly accommodate students. If you find yourself having to evaluate different options in the off-campus housing market, Landmark is here as a resource for you and your team. Backed by our team’s experience in on-campus administration and residence life, our portfolio’s programming model is built on a framework of early student & human development theory. It is our goal to enhance the overall quality of life for every resident by addressing key components of their personal development to promote a
Landmark Properties can customize our support and partnership with each institution as needs change. Our proven track record with our customer satisfaction rate demonstrates our ability to be responsive to student needs. Landmark has partnered to provide group housing for Greek students during ‘normal’ times when on-campus existing Greek Housing stock was being remodeled or during initial colonization periods for new chapters. If the return of students this fall is causing supply issues with existing Greek housing, Landmark is here to help.
The Residence Life Program at Landmark Properties, Inc. has successfully provided residents with the opportunity to develop relationships, life skills, soft skills, and overall personal growth which enhances the experience of living in our communities. Landmark assesses the Residence Life program at each community through data tracking software. Teams examine the quantity, PAWS category, cost, location, date, marketing/advertisement, attendance, goals, and the results of every event held in our communities.
In March the structure of the Residence Life program was temporarily altered to transition the typical
in-person gathering events into virtual events. Since this change, 266 virtual events have occurred across our portfolio. These virtual events have enabled residents to remain involved with the community, our team, and their neighbors while continuing to develop PAWS skills.
Our “You Speak We Listen” campaign assesses staff performance, communication, and site/facility experience. Our portfolio held a 98.3% customer satisfaction rate through 2019 (based on resident satisfaction survey data). Additionally, we monitor many third-party platforms where customers provide feedback, share customer service experiences and make complaints. There is an in-place response protocol for all sites we manage.
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VERSATILITY | EXCELLENCE
Senior Vice President of Client and Acquisition Services
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Large Unit Sizes 4-6BR with private
bedrooms and private bathrooms available.
Adjacent Units or Room Blocks may be available.
Best-in-Market Internet Speeds for Remote Classes & Virtual Meetings
Reservation of amenity space for group
meetings may be available.
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Senior Vice President of LEASING AND MARKETING
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